Thank you for shopping at Arundryfruit. We are committed to ensuring your satisfaction with every purchase. Please review our refund policy outlined below:
1. Damaged or Defective Products
If you receive a damaged or defective product, please get in touch with us within 7 days of receiving your order.
We may require photographs or other evidence of the damage or defect to initiate the refund process.
Upon verification, we will offer you the option of a replacement product or a full refund to the original payment method used for the purchase.
Replacement product will be delivered to the client with in 4-5 days
2. Incorrect Product or Quantity
If you receive an incorrect product or incorrect quantity, please notify us within 2 days of receiving your order.
We may request photographic evidence to support your claim.
Once the error is confirmed, we will arrange for a replacement or issue a refund, depending on your preference.
3. Change of Mind or Dissatisfaction
We understand that preferences can change, and you may occasionally be dissatisfied with a product due to personal reasons.
Unfortunately, we do not accept returns or provide refunds for change of mind or dissatisfaction.
We encourage you to carefully review product descriptions, specifications, and customer reviews before making a purchase.
4. Refund Process
To initiate a refund, please contact our customer support team via the details provided on our website.
We will guide you through the necessary steps and provide you with instructions for returning the product, if applicable.
Upon receiving the returned product and verifying its condition, we will process the refund within 7-10 days.
The refunded amount will be credited back to the original payment method used for the purchase within 7-10 days.
5. Exclusions
Perishable goods, including fresh fruits and vegetables, are not eligible for return or refund unless they are damaged or defective.
For hygienic reasons, we cannot accept returns or provide refunds for items that have been opened or used, such as food products.
6. Customer Support
If you have any questions, concerns, or require assistance regarding refunds or returns, our customer support team is here to help.
Please note that our refund policy applies solely to purchases made directly from Arundryfruit. If you have purchased our products through a third-party retailer, please refer to their refund policy for further assistance.
7. Policy Updates
We reserve the right to amend or update this refund policy at our discretion. Any changes will be posted on our website, and the revised policy will apply to all subsequent purchases.
By making a purchase from Arundryfruit, you acknowledge that you have read, understood, and agreed to this Refund Policy.
